My account has been restricted, and I haven't received a response in 72 hours! The website doesn't even have customer service!#432

Your account access has been restricted because we detected multiple accounts using the same payment method. Please contact customer service to verify your account.

I just deposited US dollars and they blocked my account, saying I logged in with multiple accounts. I came to buy the server, and no matter which account I used to log in, you have no reason to restrict me.

登错账号，用相同支付方式也被限制，工单通道竟然找不到

Seems like this should be handled by our Support team, would you be able to open up a ticket at https://app.cloudcone.com/support/list so our team can assist you better and help you out ☺️