Request a refund#397

I have been using your VPS service for three years, but now your VPS has become extremely unstable. A month ago, my IP became completely unreachable, so I paid $2 to apply for an IP replacement. However, just two weeks later, the new IP also became unpingable. Are you kidding me? I no longer trust your service and would like to request a refund.

Hello, your server does not have IPv6 support. I request a refund，It was stated on the purchase page that IPv6 is supported, so why is there no IPv6 after I accessed the server?

Please submit an official refund application by going to your account settings on app.cloudcone.com scroll down and click on the Billing drop down under “Other Settings”

There you will find a Request Refund button.