Hello, I have not received a reply to my request for a refund. The server I created cannot be turned on and off normally, and remote SSH cannot be accessed. Due to all the problems, I decided to ask for a refund of the remaining money. I hope to get support. Thank you.

Seems like this should be handled by our Support team, Please open up a ticket at https://app.cloudcone.com/support/list, so our Support team can assist you better and help you out :)
