The paid ones are not as fast as the free ones! Try it for free first, see you next year!!
The money should be returned to the original route first! Will come back if it’s destined to be yours!

Seems like this should be handled by our Sales and Billing team, would you be able to open up a ticket at
https://app.cloudcone.com/support/list so our Sales team can assist you better and help you out ☺️
Note sales and billing tickets are handled in standard business hours
