New Server Installation Stuck on “We're setting up your VPS”.#351

My newly purchased server has been stuck on the “We’re setting up your VPS” message for 4 days, specifically at the “Creating VPS” step. I can’t even restart the server to trigger a reinstallation.

The issue has been resolved. If any of you run into the same problem, you can email hello@cloudcone.com.

Seems like this should be handled by our Support team.

You can always raise a ticket on https://app.cloudcone.com/support/list so our Support team can assist you better and help you out ☺️